1. Help desk
Ticketing, phone and email support with defined response targets per severity.
Service — Run
IT Support & Managed Services
A help desk that answers, engineers who know your setup, and proactive maintenance that prevents most tickets in the first place.
Why it matters
What this means in practice.
Managed IT is judged on the bad days. We keep documentation current, monitor before users notice, and give you the same engineers instead of a new voice every call.
What we deliver
Clear packages — not vague promises.
2. On-site support across Greece
Scheduled visits and ad-hoc field response for hardware, network and office moves.
3. Co-managed IT
We extend your internal IT team, covering out-of-hours, holidays and specialist work.
4. Endpoint & identity management
Microsoft 365, Entra ID, Intune, Active Directory, patching and device lifecycle.
5. Server & network operations
Windows Server and Linux administration, switching, Wi-Fi and firewall management.
6. Business telephony
3CX and Grandstream deployments, number porting, IVR and call reporting.
7. Procurement & asset management
Dell hardware sourcing, licensing, warranty tracking and an accurate asset inventory.
Business outcomes
What changes for you.
Response
targets per severity
Coverage
on-site & remote, Greece-wide
Continuity
same engineers, documented
Technologies
What we work with.
Microsoft 365Active DirectoryMicrosoft Entra IDIntuneWindows ServerLinux3CXGrandstreamSynology / QNAP
See the full stack on the Partners & Technologies page.
FAQ